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BillingBilling Inquiries

Contacting Support for Billing Questions

Last updated: September 26, 2026

If you have questions about your billing, plan, or invoice, our advisory team is available through multiple channels and responds to all inquiries within one business day.

Phone Support

  • Number: (888) 602-2848
  • Hours: Monday–Friday, 8am–5pm Arizona time

Email Support

  • Address: support@myvault.work
  • Response Time: Within 1 business day

Schedule a Consultation

For billing questions that require a deeper discussion — such as upgrading your plan, adding multi-entity support, or customizing your service package — schedule a free Zoom consultation through our scheduling link.

In-Person Visits

Our headquarters is located at:

  • Address: 2325 E Camelback Rd., Ste 400, Phoenix, AZ 85016

You can get directions from the Contact page on our website.

Quick Inquiry Form

For quick questions that don't require a call, use the Quick Inquiry form on our Contact page. Drop your question in the form and a myVault advisor will reply directly to your inbox.

Billing-Specific Questions We Can Help With

  • Upgrading or downgrading your plan tier
  • Switching between monthly and annual billing
  • Adding multi-entity or multi-state services to your plan
  • Invoice questions and payment method updates
  • Understanding what's included in your current plan

Still have questions?

Our advisory team is one call away — we respond within one business day.